WARRANTY, RETURN POLICY:
Warranty Policy
Warranty period: All items provided by us are warranted from 06 months from the date of delivery and complete installation, according to the individual standards of each manufacturer.
1. Warranty conditions
- We will carry out a warranty for any technical problems caused by manufacturing and installation errors.
- Goods under warranty must still have warranty stamps, product stamps and receipts proving that you have purchased goods from brisun.vn
- For damage such as: Breaking, damaging, causing deformation, letting fire cause damage and other similar cases are not covered by the warranty.
- We are still responsible for the repair, but the buyer must pay according to the actual cost of the replacement parts. Repair or replace with a new one at a discounted price when the warranty period expires.
2. Warranty claim instructions
You can call the company's customer service department to request a warranty:
For more details, please feel free to contact us:
Hotline: 0981717106
4. Return Policy
- Scope of application
Returns within 12 hours are applicable for products damaged by shipping or manufacturer defects
1. Conditions of return
- Time to return: within 7 days from the date of request for return
– Requires to keep the packaging and tags of the product when returning it
- The number of times to exchange for 1 product is 1 time
– Products are not exchanged: the return period has expired and the products are not due to the fault of the carrier and not the fault of the manufacturer.
We are also very happy to listen to your suggestions and requests.
You can contact: 0981717106 (office hours) to contribute your comments about our products and services